Enrichment Programme Assistant Manager [Multi-Centre | $3,000–$4,000 | Flexible Schedule] – EH03

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; Hybrid; SGD 20,000 - 60,000; Full time

Job summary

A local HR advisory firm in Singapore is seeking an Assistant Centre Manager to oversee customer service and administrative tasks. The ideal candidate will have a diploma and relevant experience in customer service. Responsibilities include managing student registrations, preparing invoices, and coordination with the operations manager. This position offers a salary range of SGD 3,000 - 4,000 with flexible working days.

Qualifications

• At least a Diploma in any discipline required.
• Relevant customer service-related job experience preferred.
• Proficiency in MS Office and communication tools necessary.

Responsibilities

• Attend to walk-in customers and handle inquiries promptly.
• Prepare invoices and handle payment collections.
• Work with stakeholders to resolve conflicts.

Skills

Customer service experience

Proficiency in MS Office

Proficiency in Zoom

Proficiency in Google Drive

Familiarity with AI-generative apps

Education

Diploma in any discipline

Job description

Assistant Centre Manager (Education / Enrichment)

• Working day: 4 Weekdays + 1 Weekend / 3 Weekdays + 2 Weekends
• Working Hour: Weekdays: 10.20am - 7.20pm ; Weekends: 8.45am - 6.30pm
• Salary: $3,000 - $4,000
• Location: Clementi, Bukit Batok, King's Arcade, Ang Mo Kio, Hougang, Marine Parade, Tampines (Will need to travel to more than 1 Centre, discuss during interview)

Job Responsibilities

1. Customer Service
   • Attend to all walk-in potential customers and existing parents, phone calls and emails promptly and professionally
   • Handle registration of new students, attend to requests pertaining to change of courses and time slots by existing students/parents, handle termination of courses by existing students
   • Upkeep of Centre’s student management system and perform audit of system regularly
   • Preparation of sales presentation kits
   • Training of new and existing customer service executive
2. Administration
   • Prepare invoices and handle payment collection
   • Prepare debtors listings and send reminders for late payment
   • Maintain petty cash and prepare daily collection report
   • Assist the operation manager manager with resource management and team management
   • Perform ad-hoc duties or projects assigned by the operations manager.
3. Support for Operations Manager
   • Work with various stakeholders to resolve any conflicts or issues

Job Requirement

• At least Diploma in any discipline (Full time)
• Relevant customer service-related job experience
• Proficiency in MS Office, Zoom, Google Drive, AI-generative apps

Interested personnel kindly send your CV to WhatsApp: https://wa.me/65 88567364(Ethan)

Han Meng Zhuo | Reg No: R25138931

The Supreme HR Advisory Pte Ltd | EA No: 14C7279