Education Specialist, Public Programmes (Temp)

Marina Bay Sands Pte Ltd; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A prominent cultural institution in Singapore seeks a candidate to support daily operations, ensuring an excellent visitor experience. Responsibilities include welcoming guests, assisting with educational programs, and working closely with the team to enhance public engagement. The ideal candidate will have a relevant diploma, a passion for the arts, and experience in hospitality or education. Strong communication skills and the ability to multitask in a dynamic environment are essential. Join a dedicated team committed to a diverse and inclusive workplace.

Qualifications

• Minimum 1 year of working experience in hospitality, tourism, education, or arts and culture industry.
• Ability to inspire and communicate knowledge about arts and sciences.
• Knowledge of current practices in museum-based education.

Responsibilities

• Support daily operations of the museum including welcoming visitors.
• Manage shift responsibilities and ensure smooth operations.
• Engage positively with visitors and inspire them about exhibitions.

Skills

Customer service excellence

Public speaking

Interpersonal skills

Multitasking

Education

Certificate or Diploma in Tourism/Hospitality/Arts Management/Art Education

Job description

Job Responsibilities

• Support the museum with daily operations including welcoming school and corporate groups and public visitors.
• Perform shift responsibilities, including weekends and public holidays and is accountable to the Assistant Manager/Manager for the smooth running of the day-to-day shift operations.
• Work closely with the Programmes Team on delivering educational offers such as tours, workshops, online programmes and events to schools and the public.
• Engage with the Museum's visitors in a positive and professional manner, inspire and inform visitors of exhibitions and galleries within the Museum.
• Always provide excellent customer service to school groups and public visitors.
• Project a professional impression of the Museum always both verbally and in appearance.
• Be fully knowledgeable on all Standard Operating Procedures & all exhibitions relevant to the Museum.
• Liaise with the Assistant Manager/Manager on daily and weekly roster patterns. (Weekends & Public Holidays will be included)
• Assist with administrative processes, but not limited to updating websites, attending to enquiries.
• Take stock of all inventories needed to run and execute our educational programmes.
• Take on any other duties within the Museum, as the business requires.

Job Requirements

Education & Certification

• Minimum certificate or Diploma in Tourism/Hospitality/Arts Management/Art Education preferred or equivalent.

Experience

• Minimum 1 year of working experience in hospitality and tourism, education or arts and culture industry.

Other Prerequisites

• The ability to demonstrate a passion for learning and communicating the arts and sciences
• Enjoy working with children and people of all ages
• An awareness of current practices in museum-based education and/or education more broadly
• Motivated and energetic, with the experience of having worked in a dynamic, fast-paced environment
• Able to use good judgment and discretion and maintain calm demeanor in high volume or stressful situations
• Strong written and spoken English and a confident public speaker
• Experience of presenting information to individuals or groups in a public/educational context
• Pro‑active and self‑motivated
• A team player with good interpersonal skills
• Able to multitask efficiently, manage and organise workload with a focus on positive outcomes and solutions

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.