Education Centre Operations Lead

-; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An educational services company in Singapore is seeking an Assistant Centre Manager to oversee customer service, manage daily administrative tasks, and support the operations manager. The ideal candidate will have a diploma and relevant experience in customer service along with proficiency in MS Office and other digital tools. This role involves engaging with customers, managing student registrations, and ensuring operational efficiency. The remuneration range is between $3,000 and $4,000.

Qualifications

• At least Diploma in any discipline (Full-time).
• Relevant customer service-related job experience.
• Proficiency in MS Office, Zoom, Google Drive, AI-generative apps.

Responsibilities

• Attend to all walk-in potential customers and existing parents, phone calls, and emails promptly and professionally.
• Handle registration of new students and manage course changes.
• Maintain the Centre's student management system and perform regular audits.
• Prepare invoices and manage payment collection.
• Support the operation manager with resource and team management.

Skills

Customer service experience

Proficiency in MS Office

Proficiency in Zoom

Proficiency in Google Drive

Experience with AI-generative apps

Education

Diploma in any discipline

Job description

An educational services company in Singapore is seeking an Assistant Centre Manager to oversee customer service, manage daily administrative tasks, and support the operations manager. The ideal candidate will have a diploma and relevant experience in customer service along with proficiency in MS Office and other digital tools. This role involves engaging with customers, managing student registrations, and ensuring operational efficiency. The remuneration range is between $3,000 and $4,000.