Education Center Customer Support & Admin Specialist

The Supreme HR Advisory Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A prominent HR advisory firm in Singapore is seeking a candidate for a customer service role that involves handling inquiries, managing student registrations, and providing administrative support. Candidates should have at least a diploma, with relevant experience preferred. Responsibilities include maintaining the student management system, invoicing, and assisting teachers. An attractive salary package and career progression opportunities are offered.

Benefits

Company Benefits & Incentives

Career Progression Opportunities

Attractive Salary Package

Qualifications

• Minimum Diploma required.
• Relevant customer service experience preferred.
• Proficient in Microsoft Word, Excel, Google Drive, and overall computer literacy.

Responsibilities

• Attend to all walk-in customers and respond to phone calls, WhatsApp messages, and emails.
• Handle registration and course changes for new and existing students.
• Maintain the student management system and perform regular audits.
• Prepare invoices and collect payments.
• Maintain petty cash and prepare daily collection reports.
• Support teachers with materials and class management.

Skills

Customer service experience

Proficient with Microsoft Word

Proficient with Excel

Proficient with Google Drive

Strong communication skills

Education

Minimum Diploma

Tools

Google Drive

Job description

A prominent HR advisory firm in Singapore is seeking a candidate for a customer service role that involves handling inquiries, managing student registrations, and providing administrative support. Candidates should have at least a diploma, with relevant experience preferred. Responsibilities include maintaining the student management system, invoicing, and assisting teachers. An attractive salary package and career progression opportunities are offered.