EDM Application Engineer: Hands-On, Customer-Facing Support

Makino Asia Pte Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading engineering firm in Singapore is seeking a motivated Wire Cut / EDM Application Engineer. This role combines customer support and technical expertise, ensuring optimal machine performance. Key responsibilities include conducting demonstrations, providing post-sales technical assistance, and delivering user training. The ideal candidate should have a diploma or degree in engineering, proficiency in SolidWorks, and strong communication skills. Willingness to travel regionally is essential.

Qualifications

• Minimum Diploma / Degree in Engineering (Mechanical, Manufacturing, or related).
• Strong interest in hands-on work with machinery.
• Excellent critical thinking and problem-solving skills.
• Strong communication skills for customer interaction and training.
• Willingness to travel regionally when required.

Responsibilities

• Conduct pre-sales test cuts to demonstrate machine performance.
• Provide post-sales support, including troubleshooting.
• Deliver training sessions to new users.
• Share customer feedback to guide new product design.
• Travel to support customers and conduct demonstrations.

Skills

Critical thinking

Problem-solving

Communication

Hands-on engineering

Education

Diploma / Degree in Engineering (Mechanical, Manufacturing, or related)

Tools

SolidWorks

Microsoft Office

Job description

A leading engineering firm in Singapore is seeking a motivated Wire Cut / EDM Application Engineer. This role combines customer support and technical expertise, ensuring optimal machine performance. Key responsibilities include conducting demonstrations, providing post-sales technical assistance, and delivering user training. The ideal candidate should have a diploma or degree in engineering, proficiency in SolidWorks, and strong communication skills. Willingness to travel regionally is essential.