ABOUT THE ROLE
FineToday Singapore is accelerating its digital footprint. To fuel this expansion, we're hiring a trailblazing E-Commerce Manager - a creator, a strategist, and a builder - to lead our e-commerce ecosystem across marketplaces, retailer.com, and social commerce.
This is a newly created role with full ownership. You will architect the long-term e-commerce blueprint for some of Japan's most iconic beauty brands, while also rolling up your sleeves to execute, experiment, and move at the speed of the platforms. Expect high visibility, a steep growth curve, and the freedom to shape what the future of beauty e-commerce looks like for FineToday.
WHAT YOU WILL OWN
1. Full E-Commerce P&L Leadership
- Take end-to-end ownership of the E-Commerce P&L across all channels.
- Lead commercial negotiations (trading terms, commissions, co-op budgets, mega-campaign deals) with platforms and agencies.
- Set, monitor, and steer annual and monthly sales targets with precision.
- Partner with Sales to define pricing strategy and protect brand equity.
- Continuously evaluate brand and platform performance to uplift growth, profitability, and ROI.
2. Platform Excellence & Growth Acceleration
- Spearhead growth across retailer.com, marketplaces, and social commerce (TikTok Shop, IG, etc.).
- Build platform business plans mapped to key moments : new product launches, category trends, mega campaigns.
- Drive premium visibility : search share, banner dominance, live events, and flash sale windows.
- Lift core KPIs-conversion rate, AOV, traffic, add-to-cart, repeat purchase.
- Own storefront health : listings, enhanced content, SEO, rating / review uplift, and brand page optimization.
- Support livestream strategy with creators and platform partners.
3. Digital Marketing & Creator Partnerships
- Oversee digital budgets across marketplace ads, search, display, affiliates, influencers, and vouchers.
- Push for best-in-class ROAS and CPA performance.
- Unlock new growth opportunities through bundles, brand collaborations, creator-led campaigns, and emerging platforms.
- Ensure consistent brand storytelling across every digital touchpoint.
- Lead creative execution (banners, thumbnails, brand stores) with agency support.
- Discover and nurture promising creators to widen brand reach and spark conversation.
4. Cross-Functional Leadership & Operational Alignment
- Work closely with Sales, Marketing, Supply Chain, Finance, and agencies to land a unified channel plan.
- Ensure perfect S&OP alignment : availability, forecasts, WOS, campaign readiness.
- Collaborate with Customer Service and agency teams on returns, chat handling, and performance metrics to avoid penalties.
- Ensure inventory readiness, WOS health, and smooth execution for big calendar moments.
- Champion digital excellence and influence internal stakeholders with data-driven insights.
- Preparation of monthly report and as and when needed.
WHO YOU ARE
- Min 5 years of experience in Digital Marketing or E-Commerce, ideally with FMCG or Beauty.
- Proven track record scaling e-commerce for brand owners (not just marketplace experience).
- Deep understanding of's e-commerce dynamics, platforms, and consumer behaviour.
- Passionate about beauty, skincare, and haircare - and the culture around it.
- Analytical, strategic, and highly comfortable with data.
- Bold thinker : you zoom in and out effortlessly, challenge assumptions, and create clarity.
- Growth-driven : you thrive on testing, learning, and innovating.
- Entrepreneurial at heart : resourceful, hands-on, and energized by building something from the ground up.
- Collaborative, influential, and skilled in stakeholder management.
- Willing to hustle during peak periods (campaigns, mega days, livestreams).