E-Commerce Ops Lead: Own Fast, Flawless Order Flow

Little Farms; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading grocery e-commerce provider in Singapore is seeking an E-Commerce Operations Supervisor to lead daily operations and improve process efficiency. You will manage a team, ensuring accuracy in picking and packing, and contribute to a positive customer experience. Applicants should have 2-4 years of relevant experience and a passion for e-commerce. Growth opportunities available within the organization.

Benefits

Staff perks & discounts

Team meals during busy periods

Supportive leadership and learning opportunities

Qualifications

• 2-4 years in e-commerce, grocery, retail operations, or last-mile delivery.
• Ability to coach and lead a team.
• Strong understanding of Standard Operating Procedures (SOPs).

Responsibilities

• Lead daily huddles and manage dispatch processes.
• Coach team members and improve performance metrics.
• Ensure the online store's accuracy in listings and stock.

Skills

E-commerce operations

Team leadership

Process improvement

Customer service

Communication

Job description

A leading grocery e-commerce provider in Singapore is seeking an E-Commerce Operations Supervisor to lead daily operations and improve process efficiency. You will manage a team, ensuring accuracy in picking and packing, and contribute to a positive customer experience. Applicants should have 2-4 years of relevant experience and a passion for e-commerce. Growth opportunities available within the organization.