E-commerce Fulfillment Operator (3 MONTHS, PART TIME CONTRACT) - FROM $12/hour

Decathlon Singapore; Singapore; On-site; SGD 60,000 - 80,000; Part time

Job summary

A leading sports retailer in Singapore is seeking a part-time e-commerce team member. Responsible for ensuring smooth operations, collaborating with partners, and enhancing customer service, this role suits a passionate individual adaptable to changes. Fresh graduates are encouraged to apply. Monthly bonuses and a vibrant working community await you.

Benefits

Monthly bonuses up to 10%

Participation in after-work sports events

Vibrant community of sporty individuals

Qualifications

• Fresh graduates are welcome to apply.
• Open-minded and responsible team player.
• Decisive and proactive in making decisions.

Responsibilities

• Ensure smooth e-commerce operations and meet delivery KPIs.
• Focus on improving supply chain efficiency and logistics KPIs.
• Innovate to improve overall operational efficiency.
• Collaborate with partners to strengthen operations.
• Identify areas for improvement with the Customer Service team.

Skills

Passionate about e-commerce

Service-oriented mindset

Team player

Digitally savvy

Self-motivated

Job description

Key information about this role:

• This is a part-time role.
• The role is part of the e-commerce team in Decathlon Singapore, reporting to the e-Commerce Operations Leader of Singapore Lab.
• We consider only Singapore Citizens / Singapore PR for this role.

Decathlon has been present in Singapore since 2013, with the first store in Bedok in 2016. Our mission is to make sports accessible to everyone and satisfy customers, which has led to rapid expansion. Currently, we have 6 Experience stores and 9 Click & Collect stores in Singapore. We seek sports-passionate talent who enjoy thinking outside the box and innovating in retail and omni-channel operations.

Responsibilities

• Team Player: Ensure smooth e-commerce operations, including picking, packing, order management, and control tower activities. Meet delivery KPIs and prioritize customer satisfaction.
• Operations: Focus on operational excellence by improving processes, enhancing supply chain efficiency, and monitoring logistics KPIs to evaluate 3PL performance.
• Innovate to improve overall operational efficiency as e-commerce evolves.
• Partnerships: Collaborate with internal and external partners to strengthen operations and ensure smooth workflows.
• Customer Service: Work closely with the Customer Service team to identify areas for improvement, maintaining customer loyalty through Decathlon's policies.
• Project Driven: Contribute to Singapore Lab's e-commerce projects, including C02 optimization, sustainability initiatives, supplier management, and dashboard development.

• Passionate about e-commerce.
• Open-minded with a service-oriented mindset.
• Team player who is responsible and adaptable to fast-paced changes.
• Digitally savvy, business-oriented, and entrepreneurial.
• Self-motivated with a passion for sports.
• Decisive and proactive in making decisions.
• Fresh graduates are welcome to apply.

Remuneration:

• Monthly bonuses up to 10% of base salary.

Sports, Community, and Bonding:

• Participate in after-work sports and store events.
• Join a vibrant community of sporty individuals.

At Decathlon, we're more than a workplace — we're a lifestyle. Join us and conquer the world of sports together!

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