Distrib Customer Care Spec

UPS Supply Chain Solutions; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading logistics company in Singapore seeks a Client Relationship Manager. This role involves managing client relationships and delivering reports on time. Candidates should have customer service experience, excellent communication skills, and a problem-solving attitude. Teamwork and leadership skills are essential for success in this position.

Qualifications

• Experience in customer service is essential.
• Problem-solving attitude required.
• Excellent communication skills necessary.

Responsibilities

• Operate as the point of contact for assigned customers.
• Service multiple clients concurrently and meet deadlines.
• Arrange error investigation reports for customers.

Skills

Customer service experience

Problem-solving attitude

Excellent communication skills

Positive relationship fostering

Teamwork skills

Leadership skills

Job description

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

The Client Relationship Manager is responsible for the daily high-quality management of client relationships and the timely execution of all client deliverables.

Responsibilities:

• Operate as the point of contact for assigned customers. The customers will have specific reports due at different dates and times.

• This role does involve travel within the client base and interstate from time to time when required.

• Service multiple clients concurrently, often meeting deadlines.

• Arrange error investigation reports as required for customers.

Requirements:

• Experience in customer service is essential

• Problem-solving attitude.

• Excellent communication skills.

• Aptitude for fostering positive relationships.

• Teamwork and leadership skills.

Employee Type:

Permanent

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