Dispatch Rider/Driver, NUHS Diagnostics

National University Polyclinics; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare institution in Singapore is seeking a candidate for an important role involving the transport of medical samples and specimens. The ideal applicant will have strong organisational skills and attention to detail, alongside necessary driving licenses. Responsibilities include ensuring sample integrity during transport, maintaining documentation, and complying with confidentiality guidelines. Experience in healthcare logistics is preferred, providing an opportunity to work independently while ensuring efficient operations.

Qualifications

• Class 2B Licence for Dispatch Rider with own motorbike.
• Class 3 Licence for Dispatch Driver (preferably both Class 2B and Class 3).
• 1-2 years of experience in courier services or healthcare logistics preferred.

Responsibilities

• Collect and deliver medical samples safely and efficiently.
• Ensure proper handling and storage of biological materials.
• Maintain documentation of all collections and deliveries.
• Plan and optimise delivery routes for maximum efficiency.
• Perform basic maintenance on transport vehicles.
• Manage emergency situations and prioritise urgent deliveries.
• Ensure compliance with patient confidentiality guidelines.

Skills

Attention to detail

Organisational skills

Verbal and written communication skills

Ability to work independently

Collaborative skills

Job description

Institution: National University Health System

Position Overview

This position involves ensuring the safe, accurate, and timely transport of medical samples, specimens, and reports between healthcare facilities and diagnostic laboratories. The ideal candidate will possess attention to detail, organisational skills, knowledge of medical terminology and procedures, and adherence to strict protocols to maintain sample integrity and patient confidentiality.

Responsibilities

• Collect and deliver medical samples, specimens, and other biological materials safely and efficiently
• Ensure proper handling and storage of sensitive biological materials during transport, maintaining appropriate temperature conditions when necessary.
• Maintain comprehensive and accurate documentation of all collections, deliveries, and transport incidents
• Plan and optimise delivery routes for maximum efficiency.
• Perform basic maintenance on transport vehicles to ensure operational reliability.
• Manage emergency situations and prioritise urgent deliveries as required.
• Ensure strict compliance with patient confidentiality guidelines and PDPA policies.
• Any other ad-hoc duties assigned.

Requirements

• For Dispatch Rider: Class 2B Licence – with own motorbike
• For Dispatch Driver: Class 3 Licence (Preferably to hold both Class 2B and Class 3 licences)
• Good verbal and written communication skills
• Basic understanding of medical terminology and sample handling procedures preferred
• 1-2 years of experience in courier services or healthcare logistics preferred
• Demonstrated attention to detail and strong organisational skills
• Ability to work independently and collaboratively in a team environment