Director

LEAD GENERAL F&B MANAGEMENT CO. PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading F&B management company in Singapore is seeking a General Manager to oversee operations, strategic planning, and team leadership. The ideal candidate will have at least 3 years of experience in the F&B industry, particularly in multi-outlet management. This role involves collaborating with marketing on brand campaigns, ensuring compliance with safety regulations, and driving talent development. The company offers a vibrant work environment focused on growth and innovation.

Qualifications

• Minimum 3 years in F&B operations, plus multi-outlet management experience.
• Strong knowledge of hotpot operations and supply chain management is essential.
• Excellent leadership and decision-making skills needed.

Responsibilities

• Formulate and execute strategies for brand growth and profitability.
• Oversee daily operations and ensure compliance with safety regulations.
• Collaborate with marketing to increase brand awareness.

Skills

Leadership

Operational Management

Financial Acumen

Customer Service Orientation

Analytical Ability

Education

Bachelor’s degree in Hospitality, F&B Management, or Business Administration

Job description

Key Responsibilities

• Strategic Planning: Formulate and execute mid-to-long-term strategies for brand growth, store expansion, market positioning, and profitability.
• Operations Management: Oversee daily operations across all outlets to ensure food safety, service quality, cost control, and customer satisfaction.
• Team Leadership: Build and lead operations, culinary, service, and support teams; establish KPIs and drive talent development.
• Menu & Product Development: Work with culinary/R&D teams on product innovation, cost optimization, and standardization.
• Supply Chain & Cost Control: Supervise procurement, inventory management, and vendor evaluation to secure stable supply and cost efficiency.
• Marketing & Branding: Collaborate with marketing to design promotions, loyalty programs, and brand campaigns to increase traffic and brand awareness.
• Financial Management: Monitor revenue, gross margin, expenses, and budgets; provide regular business analysis and improvement plans.
• Compliance & Risk Management: Ensure compliance with food safety regulations, labor laws, and other local requirements; mitigate operational risks.

Job Requirements

• Education: Bachelor’s degree or above in Hospitality, F&B Management, or Business Administration preferred.
• Experience: Minimum 3 years in F&B operations with at least 3 years in multi-outlet or national-level management; hotpot or Chinese cuisine experience is highly desirable.
• Technical Skills: Strong knowledge of hotpot operations, supply chain, food safety, and cost management.
• Leadership: Excellent leadership, cross-functional collaboration, and decision-making skills; able to drive execution in a fast-paced environment.
• Analytical Ability: Strong financial acumen and data-driven mindset; capable of interpreting operational reports and implementing improvements.
• Other: High customer-service orientation, innovative mindset, market sensitivity, and willingness to travel frequently.