Digital Marketing & Customer Experience Lead

ZHONG ZHENG INTERNATIONAL PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading wellness brand in Singapore is seeking a Digital Marketing cum Customer Service Executive to enhance online sales performance and customer experience. This role involves managing social media, creating content, and providing customer support. The ideal candidate should have experience in digital marketing, video shooting, and customer service. The position offers a competitive salary and the chance to be part of a vibrant team dedicated to high-quality health products.

Qualifications

• Experience with social media platforms including Facebook, Instagram, and TikTok.
• Familiarity with video shooting and editing.
• Knowledge of SEO and digital advertising strategies.

Responsibilities

• Plan and manage social media content across platforms.
• Shoot and edit videos for promotional purposes.
• Create engaging visual and written content.
• Assist in executing digital advertising campaigns.
• Update website content and perform basic SEO tasks.
• Build relationships with influencers for marketing.
• Develop strategies for customer engagement.
• Provide customer service through various digital platforms.

Skills

Social Media Management

Content Creation

Video Editing

Digital Advertising

Customer Service

SEO

Tools

Canva

Job description

A leading wellness brand in Singapore is seeking a Digital Marketing cum Customer Service Executive to enhance online sales performance and customer experience. This role involves managing social media, creating content, and providing customer support. The ideal candidate should have experience in digital marketing, video shooting, and customer service. The position offers a competitive salary and the chance to be part of a vibrant team dedicated to high-quality health products.