Desktop Support Engineer – Windows/macOS/Linux

Axiom Technologies; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A global IT services firm based in Singapore is seeking a capable IT Support Technician to provide first- and second-level support for desktops, laptops, and mobile devices. The role requires a Bachelor's degree in Computer Science or a related field, along with 2+ years of experience in a similar role. Strong communication, troubleshooting skills, and familiarity with Windows OS and ticketing systems are essential. This position offers a chance to contribute significantly to the IT service delivery within the organization.

Qualifications

• 2+ years of experience in desktop support, helpdesk, or IT technician role.
• Strong troubleshooting and problem-solving abilities.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide first- and second-level support for desktops, laptops, printers, and mobile devices.
• Respond to service requests via ticketing system.
• Set up and configure new employee workstations.

Skills

Windows OS

Office 365

Basic networking concepts

Troubleshooting

Communication skills

Education

Bachelor’s degree in Computer Science or related field

Tools

ServiceNow

Zendesk

JIRA

SCCM

Intune

JAMF

Job description

A global IT services firm based in Singapore is seeking a capable IT Support Technician to provide first- and second-level support for desktops, laptops, and mobile devices. The role requires a Bachelor's degree in Computer Science or a related field, along with 2+ years of experience in a similar role. Strong communication, troubleshooting skills, and familiarity with Windows OS and ticketing systems are essential. This position offers a chance to contribute significantly to the IT service delivery within the organization.