Dental Receptionist

SMILEPOINT DENTAL CENTRE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A dental clinic in Singapore is looking for a front desk receptionist to ensure smooth clinic operations and provide excellent patient care. The role involves greeting customers, handling queries, managing supplies, and performing administrative tasks. Candidates should have a diploma, good communication skills, and a willingness to work weekends. Benefits include a 5-day work week, no night shifts, medical and dental benefits, and opportunities for career growth.

Benefits

Work-life balance

No night shifts

Medical and dental benefits

Annual leave

Training opportunities

Qualifications

• Minimum Diploma required.
• Experience in customer service is preferred.
• Detail-oriented with good problem-solving skills.

Responsibilities

• Perform front desk tasks like greeting customers and scheduling appointments.
• Ensure high standards of patient care.
• Manage office supplies and ensure smooth clinic operations.
• Handle payment and claims submissions.
• Maintain clinic records and file reports.

Skills

Customer service experience

Communication skills

Interpersonal skills

Problem-solving skills

Education

Diploma

Job description

Roles & Responsibilities

• Perform front desk receptionist tasks such as greeting customers, scheduling of appointments, handling queries & complaints via phone, email or general correspondence.
• Perform customer service task such as maintaining a high degree of patient care at the clinic, ensuring that patients have the best experience possible.
• Manage office supplies such as dental products, stationery, equipment and furniture.
• Ensure clinic operations run smoothly. Liaise with appropriate vendors/departments to resolve any issues.
• Manage payment and dental claims submission via CHAS, Medisave and Dental Insurance portals.
• Perform other administrative duties such as maintaining clinic records, fill out clinic forms, and file timely reports.

Requirements

• Minimum Diploma
• Experience in customer service or reception duties (preferred)
• Possess good communication and interpersonal skills
• Detail oriented and possess good problem-solving skills
• Patient Centric
• Able to work independently as well as in a team
• Fast learner and able to cope in a fast-paced environment
• Must be able to work on at least one weekend (Sat or Sun)

Benefits

• Work-life balance - 5-day work week with no night shifts
• Not required to work during public holiday
• Annual leave and additional reward leave
• Medical and dental benefits
• Located near MRT station
• Career growth with structured training opportunities