Delivery Assistant cum Operations Assistant

BRIGHT VISION CAREER CONSULTANT; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading cleaning service provider in Singapore is seeking a Cleaning Supervisor to manage and guide the cleaning staff. The role involves ensuring all cleaning tasks are performed according to the required standards and safety practices. Responsibilities include training new employees, inspecting completed work, and addressing customer feedback. Ideal candidates should have experience in a supervisory role and a commitment to hygiene and cleanliness.

Qualifications

• Experience in supervising cleaning staff and managing cleanliness standards.
• Ability to provide training and coach employees.
• Proficient in following operational plans and safety practices.

Responsibilities

• Supervise and guide cleaners to ensure tasks are completed.
• Inspect work performed according to established standards.
• Handle customer feedback and ensure high cleaning standards.

Job description

Supervises and guide the cleaners assigned to an area.

Follows-up with work instructions given by the Executive related to the cleanliness of an area.

Ensures all cleaning are safely, properly and systematically carried out meeting the cleaning requirements.

Supervises daily and monthly planned periodic works allocated to an area.

Reports in a timely manner all defects, cleaners’ attendance and completion of all duties assigned.

To assign duties, inspect work performed in accordance with the "Daily Inspection Checklist" to ensure conformance to specifications and established standards

To train new/existing employees and recommend disciplinary actions where applicable.

To handle all customers’ feedback

To ensure good safety practices in the course of work.

Provide a high standard of hygiene and cleanliness within the assigned area

Manage work execution and performance of junior staff.

Provide adequate training and coach staff to meet the required contractual standards.

Conduct daily inspections to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below standard performance.

Implement and recommend operation plans to improve work processes and service quality for the organization