Customer Solutions Associate

ACEZ INSTRUMENTS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading instrumentation company in Singapore is seeking a sales professional to develop strategies and meet sales goals. Responsibilities include contacting customers, managing inquiries, preparing quotes, and maintaining a CRM database. Additionally, the candidate will need to participate in industry events and seek new business opportunities through various channels. The ideal candidate should be driven towards achieving sales targets and collaborating effectively within teams.

Responsibilities

• Developing sales strategies to meet sales goals.
• Contacting potential and existing customers on the phone, by email, and in person.
• Handling customer questions, inquiries, and complaints.
• Preparing and sending quotes and proposals.
• Managing the sales process through specific software programs.
• Building and maintaining a CRM database.
• Participating in sales team meetings with updated sales reports periodically.
• Presenting product/services demonstration to customers.
• Participating in exhibitions, conferences and industry meet-ups for business opportunities.
• Collecting market feedback to evaluate gaps, opportunities, and new needs.
• Seeking new opportunities through networking, cold calling, and social media channels.
• Collaborating within teams to achieve better results.
• Working towards achieving the sales target.

Job description

Sensor & Instruments (Industrial) Department

• Developing sales strategies to meet sales goals.
• Contacting potential and existing customers on the phone, by email, and in person.
• Handling customer questions, inquiries, and complaints.
• Preparing and sending quotes and proposals.
• Managing the sales process through specific software programs.
• Building and maintaining a CRM database.
• Participating in sales team meetings with updated sales reports periodically.
• Presenting product/services demonstration to customer.
• Participate in exhibitions, conferences and industry meet-ups for business opportunities.
• Collect market feedback to evaluate gaps, opportunities, and new needs.
• Seek new opportunities through networking, cold calling, and social media channels
• Collaborate within teams to achieve better results.
• Working towards achieving the sales target.