Customer Service Supervisor - Survey Operations Leader

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading survey management company in Singapore is seeking a skilled team leader to support project objectives and manage survey operations. In this role, you will be responsible for achieving key performance indicators while leading a team of Survey Officers. A minimum of a diploma and 2-3 years in a leadership capacity in survey operations or customer service are essential. Strong proficiency in Microsoft Office is also required. This position offers a competitive salary and a dynamic work environment.

Qualifications

• Minimum Diploma qualification.
• Experience in survey operations, sales, or customer service.
• At least 2-3 years in a leadership position.

Responsibilities

• Support Project Manager in achieving survey objectives.
• Lead Survey Officers to meet service levels and KPIs.
• Conduct field visits for survey collection.

Skills

Leadership

Customer service

Survey operations

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Education

Minimum Diploma qualification

Job description

A leading survey management company in Singapore is seeking a skilled team leader to support project objectives and manage survey operations. In this role, you will be responsible for achieving key performance indicators while leading a team of Survey Officers. A minimum of a diploma and 2-3 years in a leadership capacity in survey operations or customer service are essential. Strong proficiency in Microsoft Office is also required. This position offers a competitive salary and a dynamic work environment.