Customer Service Specialist

HAACH LIFESTYLE HMH PTE. LTD.; Singapore; On-site; SGD 25,000 - 35,000; Full time

Job summary

A beauty retail company in Singapore is looking for a customer service representative. You will deliver excellent service, assist customers with inquiries, and handle feedback. The ideal candidate should have 1–2 years of experience in retail, strong interpersonal skills, and a passion for beauty and skincare. Flexible working hours are required.

Qualifications

• 1–2 years of customer service or retail experience, preferably in the beauty industry.
• Strong interpersonal and communication skills.
• Service-oriented with a positive attitude.

Responsibilities

• Deliver excellent customer service and ensure a welcoming experience.
• Assist customers with product inquiries, recommendations, and purchases.
• Handle customer feedback and resolve issues professionally.

Skills

Customer service

Interpersonal skills

Communication skills

Job description

Key Responsibilities:

• Deliver excellent customer service and ensure a welcoming experience for all customers
• Assist customers with product inquiries, recommendations, and purchases
• Handle customer feedback and resolve issues in a professional manner
• Support retail operations including cashiering, stock management, and visual merchandising
• Work closely with the team to achieve outlet sales and service targets

Requirements:

• At least 1–2 years of customer service / retail experience (beauty industry experience preferred)
• Strong interpersonal and communication skills
• Service-oriented with a positive attitude and grooming that reflects brand image
• Able to work retail hours, weekends, and public holidays as required
• Passion for beauty, skincare, and customer satisfaction