Customer Service & Order Management Specialist — Weekend Standby

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 38,000 - 50,000; Full time

Job summary

A recruitment firm in Singapore is seeking an experienced Customer Service Associate. The ideal candidate will have 2+ years' experience in customer support, excellent communication skills, and proficiency in Microsoft Office. Knowledge of Japanese is a plus. Responsibilities include processing orders, managing consignment programs, and ensuring on-time deliveries. This role requires availability for a rotating standby schedule and offers an opportunity for contract conversion.

Qualifications

• At least 2 years of relevant experience.
• Proficient in Microsoft Office applications.
• Knowledge of Japanese will be an advantage.

Responsibilities

• Process quotations, purchase orders and sales orders efficiently.
• Manage customer consignment programs.
• Ensure on-time deliveries to engineers and external clients.
• Maintain inventory levels and oversee stock movement.
• Cultivate and maintain good customer relationships.

Skills

Customer support

Communication skills

Interpersonal skills

Team collaboration

Organizational skills

Education

Diploma in Business Studies or equivalent

Tools

Oracle

SAP

Microsoft Office

Job description

A recruitment firm in Singapore is seeking an experienced Customer Service Associate. The ideal candidate will have 2+ years' experience in customer support, excellent communication skills, and proficiency in Microsoft Office. Knowledge of Japanese is a plus. Responsibilities include processing orders, managing consignment programs, and ensuring on-time deliveries. This role requires availability for a rotating standby schedule and offers an opportunity for contract conversion.