Customer Service Officer / Sales Coordinator | AMK | 5 Days | Up To $4K - 4461

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading HR advisory firm in Singapore is seeking a Customer Service Officer who will be responsible for providing excellent support to corporate customers, managing orders, and preparing quotations. The ideal candidate should hold a degree or diploma and have at least 3 years of relevant experience in a similar role. This position may require working after hours and managing multiple projects with tight deadlines. Interested candidates may apply via the email provided.

Qualifications

• At least 3 years of relevant working experience.
• Willingness to work after office hours when required.
• Experience in managing multiple projects/engagements is an advantage.

Responsibilities

• Provide good customer support to corporate customers.
• Respond promptly to customers’ inquiries.
• Prepare and submit quotations and required documents.
• Maintain accurate records of spare parts price lists.
• Coordinate with customers, forwarders, and internal departments.

Skills

Customer support

Order management

Quotation preparation

Documentation skills

Project management

Education

Degree or Diploma

Job description

Customer Service Officer
Salary: $2,500 - $4,000 (depend on exp)
Working days: Monday - Friday 8:30am to 5:30pm
Working Location: Ang Mo Kio

Job Responsibilities

• Provide good customer support to our corporate customers, including end-to-end management of customers’ orders and requests
• Respond promptly to customers’ inquiries, including requests for quotations, service support and documentation
• Prepare and submit quotations to customers promptly
• Prepare and submit documents required by customers in their respective management systems
• Proactively update customers on their order status and shipment schedules
• Maintain accurate and updated records of spare parts price lists for customers
• Coordinate and liaise with customers, forwarders and internal departments to fulfil customers’ orders and ensure timely execution of shipments
• Prepare and submit documentation to assist customers with custom queries
• Work closely with internal teams to manage customers’ issues & solution implementation.

Job Requirements

• Degree or Diploma holder with at least 3 years of relevant working experience
• Candidates with more years of relevant working experience will be considered for senior position
• Able to work after office hours when required
• Experience in managing multiple projects/engagements with short deadlines is an advantage

Email: [e-mail]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279