CUSTOMER SERVICE OFFICER (PROPERTY) @ TAMPINES & EAST ($3500/5.5Day/AWS/BONUS)

Asia Advance Human Resource; Singapore; Hybrid; SGD 60,000 - 80,000; Full time

Job summary

A prominent real estate company based in Singapore is seeking a Customer Service Officer to provide exceptional service at various project sites. The role requires at least 1 year of experience in customer service or hospitality sectors. Candidates should have strong communication skills, a positive attitude, and the ability to work independently as well as part of a team. This position involves on-site duties at different locations, primarily in the East area, and offers a salary range of $3000-$3500 with bonuses.

Benefits

AWS

Variable Bonus

Qualifications

• Minimum 1 year of customer service experience in any related industry.
• Candidates with a keen interest in construction or real estate are preferred.

Responsibilities

• Station at condos or project sites for customer service duties.
• Handle customer queries and conduct keys handover.
• Coordinate defect repairs and manage related admin duties.
• Respond promptly to customer inquiries via various communication channels.

Skills

Outgoing Personality

Good Customer Service Skills

Good Communication Skills

Independent

Positive Attitude

Team Player

Problem Solving Skills

Time Management

Empathy

Education

Minimum 1 year of relevant experience in customer service or hospitality

Job description

Customer Service Officer (Customer Service For Property / Real Estate Industry)

5.5 Days

Monday - Saturday

Mon - Fri : 8:30am - 5:30pm, Sat : 8:30am-1pm

$3000-$3500*

+ AWS

+ Variable Bonus

Permanent Job Offer

Kindly note, current Condos and Projects Sites is mostly at East area, but candidates would be deploy to go to other project sites in future project locations and when need arises

Listed Property / Real Estate Company (Listed in the Stock Exchange of Singapore)

Important Notes

• Outgoing Personality
• Good Customer Service Skills
• Good Communications Skills
• Customer Service Orientated
• Independent
• Positive attitude
• Team Player
• Able to work in a team
• Problem Solving Skills
• Clear Communications
• Friendly attitude
• Likes to communicate with customers
• Time Management
• Patience
• Empathy

​Able to and Willing to be attached on short term periods (for example, usually is 3 to 6 months) to different locations (locally within Singapore) of condos, and construction project sites under development.

Qualifications

Minimum 1 year of working experience in any type of construction industry such as customer service, property officer, property admin, property public relations admin, etc.

Or Candidates with Good Customer Service Experiences / Hospitality experiences from any other industry welcome, for example from the airlines, hotels, tourism & etc.

Keen interest in Construction, Property, Real Estate Industry

Responsibilities

• Station at condos or project sites (usually for short term period, like for 3 to 6 mths)
• Then candidates will proceed to another condos or project sites after the above assignments
• Residents Customer Service duties
• Handle Customer queries
• Keys handover
• Handling enquiries
• Defects repair Coordination
• Customer Service Related Coordination Job
• Customer Service Related Admin duties
• Customer Service Related Paperwork
• Reply promptly to customers' email, phone call or face to face enquiries & etc
• Ad Hoc duties assigned

*Salary will depend on candidate qualifications and experiences

**Subject to company and candidates' performance

We regret that only shortlisted candidates for interview will be notified

Application

Please kindly submit your resume only in Microsoft WORDS FORMAT (PREFER) OR PDF FORMAT.

Please kindly indicate the following information for fast processing:

• Full Personal Particulars (Example : DOB, Nationality, Where you stay)
• Last drawn salary
• Expected salary
• Reasons for leaving
• Availability
• Photograph or Selfie