Customer Service Officer - 0210

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment firm is seeking a Customer Service Officer in Singapore. The role involves explaining courses, promoting programs, and handling customer queries. Candidates should have at least 2 years of relevant experience and be proficient in MacBook and G-Suites. A willingness to relocate to other branches may be required. Competitive salary range is offered.

Qualifications

• Minimum GCE 'A' levels or Diploma qualifications.
• At least 2 years of relevant work experience in customer service.
• Proficient in MacBook and G-Suites.

Responsibilities

• Explain courses and education philosophy to customers.
• Promote centre programmes to potential customers.
• Handle phone and email queries effectively.

Skills

Customer service

Sales promotion

MacBook proficiency

G-Suites proficiency

Education

GCE 'A' levels or Diploma

Job description

Customer Service Officer (CSO)

Working days & hours: 5 days - 4 weekday (12:30 PM - 9:30 PM) + 1 weekend (8:30 AM - 6:30 PM)

Working location (Current Hiring):
Toa Payoh
Bukit Timah

(Willing to relocate to other branches due to work exigencies)

Salary: $2650 - $3500

Job Responsibilities

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers.
• Promote centre programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers.
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Requirements

• Have minimum GCE 'A' levels or Diploma qualifications.
• Possess at least 2 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings.
• Proficient in MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets).
• Open to be deployed at other centers due to work exigencies

Interest applicants may send your resume via WA to #85459936 (Liora) :)

Chow Zi Xin | EA R25157767

The Supreme HR Advisory | Reg No: 14C7279