Customer Service Officer

ZIRCON-SWIS FINE FOODS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A food distribution company in Singapore is seeking an individual to provide administrative and operational support to the Sales team. The role involves processing customer orders, coordinating deliveries, and ensuring excellent customer service. Ideal candidates should possess at least a GCE 'O' / 'N' Level or NITEC qualification. Strong communication skills and a positive attitude are essential for success in this role.

Qualifications

• Excellent customer service skills essential.
• Team player with a positive attitude.
• Ability to work independently.

Responsibilities

• Provide administrative and operational support to the Sales team.
• Process and follow up on customer orders accurately and promptly.
• Coordinate with drivers and logistics for timely delivery.

Skills

Good communication and interpersonal skills

Customer-oriented

Attention to detail

Education

Minimum GCE 'O' / 'N' Level or NITEC qualification

Job description

Job Description

• Provide administrative and operational support to the Sales team


• Process and follow up on customer orders accurately and promptly


• Coordinate with drivers and logistics team to ensure timely delivery of goods


• Deliver excellent customer service by applying product knowledge and handling customer enquiries effectively

Qualifications & Requirements

• Minimum GCE 'O' / 'N' Level or NITEC qualification


• Good communication and interpersonal skills


• Positive attitude, customer-oriented, and a team player


• Able to work independently with attention to detail