Customer Service Officer

KENKO WELLNESS SPA & REFLEXOLOGY; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A wellness spa and reflexology center in Singapore is seeking individuals for front desk roles. Responsibilities include scheduling appointments, promoting massage treatments, and managing retail operations. Ideal candidates should have a pleasant personality and basic computer skills, with no prior experience required as training will be provided. This position offers career growth and a supportive work environment.

Benefits

Good and friendly working environment

Friendly & sincere working culture with training provided

Good career growth prospect

Qualifications

• Pleasant and service oriented personality.
• Basic computer skills required for tasks.
• No prior experience needed as training is provided.

Responsibilities

• Responsible for scheduling appointment calendar.
• Promoting massage treatments and packages to customers.
• Record daily transaction for all services performed.
• Responsible for the day-to-day operations of the retail counters.
• Enhance guest recognition at all times by addressing guests by name and interacting with them professionally.
• Handle front desk duties such as answering customer queries, scheduling, and cashier duties.
• Maintain and update customer database at all times.

Skills

Pleasant and service oriented personality

Computer literacy – Words, Excels, Email

Education

Minimum GCE 'N' Level or above

Job description

Job Highlights

• Good and friendly working environment
• Friendly & sincere working culture with training provided
• Good career growth prospect

Responsibilities

• Responsible for scheduling appointment calendar
• Promoting massage treatments and packages to customers
• Record daily transaction for all services performed
• Responsible for the day-to-day operations of the retail counters
• Enhance guest recognition at all times be addressing guests name and interacting with them on a professional level
• Handle front desk duties such as answering to customer’s queries, appointment, scheduling, Cashiering etc.
• To maintain and update customer database at all time

Requirements

• Minimum GCE 'N' Level or above
• Pleasant and service oriented personality
• Computer literacy – Words, Excels, Email
• No work experience required (Training will be provided)
• 6 days’ workweek
• Shift: 10.00am to 7.00pm or 12.00pm to 9pm
• Able to work on retail hours
• Basic salary + personal sales commission

Interested candidate please CALL/ SMS to 67370010/ 98391664 or for interview arrangement.