Customer Service Manager

MY FATHER'S FEET KOVAN (PTE. LTD.); Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A local service company in Singapore is looking for a Customer Service Manager. The successful candidate will manage communication with clients and staff, ensuring high service standards. Candidates should have at least 3-4 years of experience in a similar role, excellent communication skills in both Chinese and English, and a basic understanding of human anatomy. Working hours are 8-10 hours daily for six days a week, including public holidays and weekends, with a salary range of $3,400 to $5,000.

Qualifications

• At least 3-4 years in a massage establishment or similar service trade.
• Fluent in Chinese.
• Able to read and write in English.

Responsibilities

• Communicate effectively with customers and workers.
• Manage service operations during working hours.
• Handle customer inquiries and service delivery.

Skills

Fluent in Chinese

Good communication skills

Ability to work under pressure

Strong mental capability

Job description

Customer Service Manager

Description

• Fluent in Chinese to speak to Chinese clients.
• Good communication skills to handle workers and customers.
• Good basic knowledge in human anatomy.
• Able to work under pressure.
• Strong mental capability.
• Working hours: 8-10 hours a day, 6 days a week (12pm-10pm).
• Salary: $3,400-$5,000.
• Must be able to work on PH and weekends.

Qualifications

• At least 3-4 years in a massage establishment or similar service trade.
• Fluent in Chinese.
• Able to read and write in English.