Customer Service / Indoor Sales Executive

Accredited Cargo Line Pte. Ltd.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading logistics service provider in Singapore is seeking a Customer Service & Indoor Sales Support professional. You will provide exceptional customer service, assist the sales team with inquiries, and handle administrative tasks. Key requirements include excellent communication skills, experience in sales support or customer service, and proficiency in Microsoft Office. This role offers a competitive salary, career development opportunities, and a vibrant company culture with flexible work arrangements.

Benefits

Competitive salary and performance-based bonuses

Opportunities for career advancement and professional development

Comprehensive healthcare and insurance coverage

Flexible work arrangements

Vibrant company culture

Qualifications

• Experience in a sales support or customer service role, preferably in the sales or logistics industry.
• Ability to work efficiently in a fast-paced environment.

Responsibilities

• Responding to customer inquiries and providing timely and accurate information.
• Assisting the sales team with administrative tasks, such as data entry and order processing.
• Maintaining strong customer relationships and addressing any concerns or issues.
• Collaborating with the sales team to identify and pursue new sales opportunities.
• Providing administrative support, including generating reports and preparing presentations.
• Ensuring compliance with company policies and procedures.

Skills

Excellent communication and customer service skills

Strong organisational and multitasking abilities

Attention to detail and problem-solving skills

Tools

Microsoft Office suite

Job description

About the role

As a Customer Service & Indoor Sales Support at Accredited Cargo Line Pte. Ltd., you will play a vital role in providing exceptional customer service and supporting the sales team. This full‑time position is based in the Kallang Way Central Region, where you will work closely with customers, handle inquiries, and assist the sales team in achieving their targets.

What you'll be doing

1. Responding to customer inquiries and providing timely and accurate information
2. Assisting the sales team with administrative tasks, such as data entry and order processing
3. Maintaining strong customer relationships and addressing any concerns or issues
4. Collaborating with the sales team to identify and pursue new sales opportunities
5. Providing administrative support, including generating reports and preparing presentations
6. Ensuring compliance with company policies and procedures

What we're looking for

1. Excellent communication and customer service skills
2. Strong organisational and multitasking abilities
3. Experience in a sales support or customer service role, preferably in the sales or logistics industry
4. Proficient in using Microsoft Office suite (Word, Excel, PowerPoint)
5. Ability to work efficiently in a fast‑paced environment
6. Attention to detail and problem‑solving skills

What we offer

1. Competitive salary and performance‑based bonuses
2. Opportunities for career advancement and professional development
3. Comprehensive healthcare and insurance coverage
4. Flexible work arrangements and work‑life balance initiatives
5. Vibrant company culture with regular team‑building activities

About us

Accredited Cargo Line Pte. Ltd. is a leading provider of cargo and logistics services in the region. With our years of experience, we have built a reputation for excellence, reliability, and innovation. Our mission is to provide our customers with seamless and efficient logistics solutions, and we are constantly striving to enhance our services and exceed their expectations.

If you are excited about this opportunity and believe you have the skills and experience to succeed in this role, we encourage you to apply now.