Customer Service Executive (Shipping Agency)

TEMP-TEAM PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics company in Singapore is looking for a motivated Customer Service Executive to ensure smooth shipment operations while delivering excellent service. You will handle customer inquiries, coordinate logistics activities, and resolve service issues. Candidates should have 2–3 years of related experience, knowledge of shipping processes, and strong communication skills. The role offers a salary range of $3,500 - $4,500 depending on experience.

Qualifications

• 2–3 years of experience in logistics or freight forwarding customer service.
• Knowledge of shipping documentation, Incoterms, and customs processes.
• Professional and cooperative in handling customer interactions.

Responsibilities

• Handle customer inquiries and provide timely updates on shipments.
• Coordinate bookings, shipping documentation, and liaise with internal teams and external partners.
• Resolve service issues and maintain accurate records of shipments.

Skills

Logistics or freight forwarding customer service

Communication skills

Multitasking

Education

Diploma or degree preferred

Tools

MS Office

Job description

Location: Redhill

Working hours: 8.30am – 5.30pm

Salary: $3,500 - $4,500 (depends on experience)

We are seeking a motivated Customer Service Executive to join our logistics team and ensure smooth shipment operations while providing excellent service to our customers.

Key Responsibilities

• Handle customer inquiries and provide timely updates on shipments.
• Coordinate bookings, shipping documentation, and liaise with internal teams and external partners.
• Resolve service issues and maintain accurate records of shipments.
• Support colleagues and contribute to smooth daily operations.

Requirements

• 2–3 years of experience in logistics or freight forwarding customer service.
• Knowledge of shipping documentation, Incoterms, and customs processes.
• Strong communication and multitasking skills.
• Proficient in MS Office; diploma or degree preferred.
• Professional and cooperative in handling customer interactions and team support.

Interested applicants, please email your resume to [e-mail]

Tan Li Lian

EA 01C3135

Reg R1100465