Customer Service Executive (MUST HAVE FREIGHT FORWARDING EXPERIENCE)-ALL WELCOME

Search Personnel Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruiting agency in Singapore is seeking a Customer Service Executive with freight forwarding experience. The candidate must have at least 2 years in freight forwarding, hold a GCE 'O' Level or above, and be proficient in MS Office. Bilingualism in English and Mandarin is necessary for effective communication. The role involves attending to customer enquiries, booking shipments, and liaising with departments for job execution. Competitive salary package up to $4000 plus bonuses is on offer.

Qualifications

• Must have at least 2 years of experience in freight forwarding (Air/Sea freight).
• Proficient in using MS Office applications.
• Able to converse with Mandarin speaking clients.

Responsibilities

• Attend to customer enquiries and book shipments.
• Arrange for space bookings and monitor.
• Liaise with Import/Export Department for job execution.
• Prepare pre-alerts for stations prior to shipping.
• Check and inform customers about arrival and uplift details.
• Ensure compliance with customer special requests.
• Maintain effective communication with respective parties.
• Implement good filing systems and housekeeping.
• Build strong relationships with customers.

Skills

Freight forwarding experience

Good communication skills

Diplomacy and negotiation skills

Bilingual in English and Mandarin

Education

GCE ‘O’ Level & above

Tools

MS Office applications

Job description

• Position : Customer Service Executive (MUST HAVE FREIGHT FORWARDING EXPERIENCE) -ALL WELCOME
• Location : Tampines Industrial Crescent
• Working hours : 5 working days, Monday-Friday 8:30- 5:30
• Salary (commensurate with experience) : Basic up to $4000+ Performance Bonus
• Duration : Perm
• Industry : Freight Forwarding Industry

Main Responsibilities:

• Attending to Customer’s enquiries and booking of shipments
• Arrange for space bookings and monitoring
• Liaise closely with Import/Export Department for smooth execution for all jobs
• Preparation of all pre-alerts to all respective stations prior to arrival and departure of shipping
• Checking of arriving and uplift details each morning and also keep all Customers informed of the acquired information
• To check and ensure customers special request/handling is duly complied
• Deal with the respective parties effectively & efficiently, using a diplomacy and negotiation skills
• Good fillings systems and proper housekeeping
• Build and improve good working relationships with the internal and external customers

Requirements:

• ALL WELCOME - Must have experience in freight forwarding
• 2 year experience in freight forwarding (Air/Sea freight) Is a Must
• GCE’O’ Level & above
• Proficient in MS office applications
• Bilingual in both English and Mandarin to converse with Mandarin speaking clients

Send your resume via Email to [e-mail]

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Deputy Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.