Customer Service Executive (Funeral)

RECRUIT LYNC PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A prominent recruitment agency in Singapore is seeking a customer service representative to handle calls and assist with administrative tasks. Candidates should have at least one year of customer service experience and be open to shift working hours. The role is within the funeral services industry, and professional conduct is essential. Competitive salary up to $3,000 monthly plus incentives offered.

Qualifications

• Minimum 1 year of relevant working experience in customer service or call-handling.
• Open to shift working hours and standby.
• Comfortable working in the funeral services industry.

Responsibilities

• Attend to incoming phone calls and respond to basic customer enquiries.
• Record customer details and pass information to the Sales Team for follow-up.
• Perform accurate data entry and maintain proper records.
• Provide respectful and professional service in all interactions.

Skills

Customer service skills

Data entry accuracy

Communication skills

Job description

Location: Geylang Bahru
Working Hours: 8.30am-5.30pm, 5/6 work days alternate rotation weekly, including weekends (open to work 9.30am-6.30pm)
Salary Range: Up to $3,000 per month + VB + On Duty Incentive

Responsibilities

• Attend to incoming phone calls and respond to basic customer enquiries
• Record customer details and pass information to the Sales Team for follow-up
• Perform accurate data entry and maintain proper records
• Take turns holding the company duty phone; successful conversions will receive incentives
• Assist in ad-hoc administrative or support tasks as assigned
• Provide respectful and professional service in all interactions

Qualifications

• Min 1 year of relevant working experience in customer service or call-handling
• Open to shift working hours (Morning ONLY) and open to standby
• Comfortable working in the funeral services industry (no physical handling of deceased required)

Email resume to [e-mail] or WhatsApp [phone] (No calling, thanks!)

Good Luck! Only shortlisted candidates would be notified.

Recruit Lync Pte Ltd 22C1000

Lim Chiew Jie R25157870