Customer Service Executive (Aerospace)

CHRIS HUNTER PTE. LTD.; Singapore; On-site; SGD 38,000 - 50,000; Full time

Job summary

A company in aerospace/aviation in Singapore is seeking a Customer Service Representative. The role involves ensuring timely support, preparing quotes, and coordinating with teams for order fulfillment. Ideal candidates should have a diploma and at least 2 years of relevant experience, along with strong communication and problem-solving abilities. Join a supportive team culture that values your contribution towards customer satisfaction.

Benefits

Stable role with exposure to cross-functional operations

Opportunity for growth in customer service

Supportive team culture

Qualifications

• Minimum 2 years of experience in customer service or order management role.
• Strong communicator with good problem-solving skills.
• Able to perform well in a fast-paced environment.

Responsibilities

• Serve as the main point of contact for customers.
• Prepare quotes and generate invoices accurately.
• Monitor and process customer orders for fulfillment.

Skills

Customer service skills

Problem-solving

Attention to detail

Multitasking

Communication

Education

Diploma in Business, Engineering, or a related field

Tools

MS Office (Excel, Word, Outlook)

Job description

Jobang, near Pasir Ris
Job Industry: Aerospace / Aviation

My client is looking for a proactive and customer-focused Customer Service Representative who enjoys coordinating, problem-solving, and delivering smooth end-to-end service experiences. If you thrive in a fast-paced environment and take pride in getting the details right this role is for you.

Duties

• Serve as the main point of contact for customers, ensuring timely and professional support
• Prepare and issue quotations, acknowledge purchase orders, and generate invoices accurately
• Coordinate closely with internal teams on stock availability, order readiness, and delivery schedules
• Monitor and process customer orders to ensure accuracy and on-time fulfillment
• Respond promptly to customer enquiries and expedite urgent requests with a solutions-oriented mindset
• Ensure delivery timelines and customer requirements are consistently met
• Support the team with ad-hoc tasks and continuous improvement initiatives

Requirements

• Diploma in Business, Engineering, or a related field
• At least 2 years of experience in a customer service or order management role
• Strong communicator with good problem-solving skills and attention to detail
• A collaborative team player who is also comfortable working independently
• Able to multitask and perform well in a fast-paced, dynamic environment
• Proficient in MS Office (Excel, Word, Outlook)

Why Join My Client

• Stable role with exposure to cross-functional operations
• Supportive team culture that values ownership and initiative
• Opportunity to grow your customer service and coordination skills
• Be part of a company where your contribution directly impacts customer satisfaction
• Interested candidate, Kindly Click on APPLY NOW
• We regret that only short-listed candidates will be contacted.
• EA Licence No. | 14C6929
• EA Registration No. | R1109567