Customer Service Executive

Profoto Digital Services Pte Ltd; Singapore; On-site; SGD 30,000 - 40,000; Full time

Benefits offered by this job

Opportunities for skill development

Supportive team environment

Job summary

A growing digital services company in Singapore is seeking a Customer Service Executive to enhance our sales success. In this pivotal role, you will manage client communications, process orders, and provide vital support to our sales team. The ideal candidate should have a minimum of GCE 'N' / 'O' Levels, 1-2 years of administrative experience, and a keen eye for detail. You'll be part of a fast-paced environment that values your contributions and supports your development.

Qualifications

• Minimum GCE 'N' / 'O' Levels or equivalent.
• 1 to 2 years of administrative or operational experience preferred.
• Sharp organizational skills with attention to detail.

Responsibilities

• Answer client calls and emails professionally.
• Prepare and process sales documents accurately.
• Provide administrative support to the Sales Team.
• Ensure timely deliveries and installations through coordination.

Skills

Organizational skills

Detail-oriented

Communication skills

Proficient in Microsoft Excel

Proficient in Microsoft Word

Education

GCE 'N' / 'O' Levels or equivalent

Job description

Kickstart Your Career as a Customer Service Executive — Be the Driving Force Behind Our Sales Success!

Are you organized, detail-oriented, and passionate about delivering outstanding customer service? Step into a pivotal role where YOU keep the wheels turning—managing client communications, processing orders flawlessly, and supporting our sales team every step of the way. This is your chance to grow your skills, make an impact, and be part of a team that truly values your contributions!

What You’ll Do:

• Be the friendly voice answering client calls and emails—helping customers quickly and professionally
• Prepare and process all sales documents—quotations, sales orders, purchase orders, and delivery notes—with accuracy and speed
• Provide vital administrative support to the Sales Team, from checking visuals and floor plans to prepping installation reports
• Coordinate smooth order workflows and work closely with logistics to ensure timely deliveries and installations
• Take on exciting ad-hoc projects and tasks that keep the business moving forward

What We’re Looking For:

• Minimum GCE “N” / “O” Levels or equivalent
• 1 to 2 years of administrative or operational experience (a plus!)
• Sharp organizational skills with an eagle eye for details
• Confident communicator who connects easily with colleagues and clients alike
• Proficient in Microsoft Excel and Word

Why Join Us?

• Be a vital part of a fast-paced, growing company where your role makes a real difference
• Unlock opportunities to develop valuable skills in sales, logistics, and customer management
• Thrive in a supportive and dynamic team environment that encourages your growth and values your ideas