Customer Service Executive

Ideals Recruitment; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking a candidate for a role involving handset activation and customer technical support. The position is located in Bedok, Singapore, and requires a secondary school qualification along with 1 – 3 years of relevant experience. This full-time role offers a salary up to $3500 plus bonuses and benefits.

Benefits

Variable Bonus

Medical Benefits

Flexi Benefits

Qualifications

• 1 – 3 years of experience preferably with mobile phone activation or service provisioning.

Responsibilities

• Perform handset activation and configuration of line to fully operation and live stage.
• Guide customer on set up process and provide basic technical support.
• Work closely with IT Department on troubleshooting matters.
• Escalate customer feedback issues to relevant department when required.
• Handle any other ad-hoc duties assigned.

Skills

Technical support

Customer guidance

Education

Secondary School Qualification or Above

Job description

Overview

Salary: UP to $3500 + Variable Bonus + Medical & Flexi Benefit

5 Days Work (Monday to Friday / 8.30AM – 6.00PM)

Location: Bedok (Walking Distance from MRT)

Job Scope

• Perform handset activation and configuration of line to fully operation and live stage
• Guiding of customer on set up process & provide basic technical support
• Working closely with IT Department on troubleshooting matters
• Escalating of issue of customer feedback to relevant department when required
• Any other ad-hoc duties assigned

Requirements

• Secondary School Qualification or Above
• 1 – 3 Years of experience preferably with mobile phone activation or service provisioning

Interested applicants are welcome to apply online with updated Resume/CV via Apply Now button

Only shortlisted candidate will be notified

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