Customer Service Engineer

Siemens Mobility; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading medical technology company in Singapore seeks a Customer Service Engineer to manage healthcare projects and strengthen service competencies. Candidates should have a technical diploma in fields such as Electronic or Biomedical Engineering. Experience in healthcare services is advantageous. The role includes installation and maintenance of imaging systems while building relationships with clients to ensure customer satisfaction. Travel across Singapore and Brunei may be required.

Qualifications

• Strong technical background in Diagnostic Imaging or Advanced Therapies product lines is essential.
• Experience in healthcare services & product knowledge is a plus.
• Ability to perform installation, maintenance, and repairs of products.

Responsibilities

• Deliver and manage healthcare projects as part of a global team.
• Foster customer relationships to enhance satisfaction.
• Travel to support installations across Singapore and Brunei as needed.

Skills

Technical knowledge in Diagnostic Imaging or Advanced Therapies

Customer relationship management

Installation and maintenance of technical products

Knowledge of Operating Systems

Education

Diploma in a technical discipline (Electronic, Electrical, Mechatronic, Biomedical Engineering)

Job description

Do you want to contribute to the future of healthcare? As Siemens Healthineers values those who dedicate their energy and passion to this cause, our company’s name is dedicated to our employees. It’s their pioneering spirit, blended with our long history of engineering in the ever-evolving healthcare industry that truly makes us unique as an employer.

We offer you a flexible and dynamic environment and the space to stretch beyond your comfort zone in order to grow both personally and professionally. Sound interesting?

Then come in and join our global team as Customer Service Engineer to be involved in delivering and managing healthcare projects.

Your Role:

• You will be well verse in one or more Diagnostic Imaging or Advanced Therapies product line.
• You will play a part to build and strengthen Service Team competency in technical knowledge.
• You will foster development of relationship with customers to excel in Customer satisfaction.
• Youwill perform installation, startup, maintenance, repairs, updates of all products within your area of expertise and assist with other products under supervision or as deployed.
• This role will cover both Singapore and Brunei Install Base. Travelling may be required depending on business requirement.
• Diploma in a technical discipline such as Electronic, Electrical, Mechatronic, Biomedical Engineering.
• Knowledge of Operating Systems, Process Control Engineering, Networking basic.
• Experience within Healthcare Services & Product knowledge will be an added advantage.

Who we are:

We are a team of more than 73,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work:

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

As an equal opportunity employer, we welcome applications from individuals with disabilities.