Customer Service (Associate to Senior)

HAL COMPLETIONS MFG PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading provider in the energy industry in Singapore is looking for a candidate to ensure accurate processing of orders and act as a liaison between various departments. The ideal candidate should have at least a high school diploma and two years of customer service experience, preferably with knowledge in procurement or logistics. This role involves coordinating materials and ensuring compliance with shipping regulations, making it essential to have strong communication skills. Join a company dedicated to employee development and growth.

Qualifications

• Minimum of 2 years experience in a customer service environment.
• Experience in procurement, materials, or logistics preferred.

Responsibilities

• Ensure accurate and timely processing of orders and related requisitions.
• Act as a contact with affiliates, field personnel, and sales.
• Create invoices and shipping documentation as required.
• Facilitate movements of materials to support operations.
• Perform data inquiries to obtain order status.
• Liaise with field personnel, manufacturing, and procurement.
• Coordinate cross-center and vendor supplied orders.

Education

High School Diploma

Job description

Job Description

We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry.

• Under strict supervision, ensures accurate and timely processing of orders and related requisitions.
• Acts as a contact with affiliates, field PSL, and sales personnel.
• May create invoices and shipping documentation.
• Facilitates movements of materials to support PSL operations.
• Performs data inquiries to obtain order status and check availability of materials.
• Serves as a liaison for communication with field personnel, manufacturing, procurement, etc. to fill customer requirements.
• Coordinates cross-center and vendor supplied orders as required and monitors those shipments.
• Works with Law Department to ensure export compliance and stays current regarding international material movements and shipping regulations.
• Coordinates cross-center and vendor supplied orders as required and monitors those shipments.
• Works with Law Department to ensure export compliance and stays current regarding international material movements and shipping regulations

Requirements

Requires High School Diploma or and a minimum of 2 years experience in a customer service environment. Additional experience in areas such as procurement, materials, or logistics is preferred.