Customer Security Manager

Manpower Staffing Services (Malaysia) Sdn Bhd; Singapore; On-site; SGD 100,000 - 120,000; Full time

Job summary

A staffing service provider is looking for a seasoned professional with over 10 years of experience in R&D or Presales roles, specifically in cyber security. The candidate will be the customer’s point of contact for all security-related matters and will negotiate contractual security clauses. A Bachelor's degree in a relevant field is required, along with familiarity with security standards and vulnerability management. The role involves assessing compliance with local regulations and engaging directly with customers to ensure their security needs are met.

Qualifications

• At least 10 years of experience in R&D, Delivery, or Presales related roles.
• Must be proficient in vulnerability scanning tools.
• Must be able to present security-related responses to customers.

Responsibilities

• Engage with customers on security and data privacy topics.
• Assist customers with compliance to local regulatory requirements.
• Negotiate security clauses in contracts.

Skills

Cyber security

Vulnerability management

Collaboration

Communication

Education

Bachelor's degree in computer science, telecom, or engineering

Tools

Anchore

Qualys

Tenable

Job description

Responsibilities:-

• Engage with customer as point of contact from towards defined customers in all security and data privacy topics.
• Engage with customer on their overall security roadmap, cyber security initiatives and priorities
• Assist customer with their compliance to local regulatory requirements applicable to them
• Translate and communicate customer priorities and requirements to BGs
• Negotiate security clauses in supply-contracts and statements of work (SoW) for services projects with customers.
• Accountability of all contractual security matters towards your scope of customers.
• Perform gap and impact analysis for regulatory and contractual requirements for compliance with security and privacy requirements
• Security feedback and escalation on meeting the commitments made.
• Supporting role with regards to customer security solution and requirements from pre-sales to delivery and CARE phase.
• Coordinate (a) reporting of high-profile vulnerabilities to customers, (b) assessment of customer provided security/pen test results with R&D, and (c) negotiation of vulnerability severity, dispositions and mitigation plans with customers
• Support with security incidents
• Become proficient with local regulations, and interface with local regulatory bodies

Requirements :-

• At least 10 years experience in R&D, Delivery or Presales related roles with at least 5 years focused on cyber security
• Bachelor's degree in computer science, telecom, or engineering or equivalent experience
• Familiarity with security standards (e.g. 3GPP, ISO 27001, NIST, CMMC) and security frameworks (e.g. NESAS)
• Proficient in vulnerability management, vulnerability scanning tools (e.g. Anchore, Qualys and Tenable), and CVSS frameworkWorking knowledge of customer remote access and customer data security and privacy solutions
• Experience in translating security needs to business/ solution requirements and management of those requirements
• Must be able to present security related responses to customers
• Ability to collaborate across Business Group/Unit boundaries

It would be nice if you also had:

• Security certification (e.g. CISM, CISSP, CRISC, CISA, CCSP) is a plus
• Familiarity with DevOps know-how building and deploying infrastructure with cloud deployment, build and test automation technologies like ansible, docker, jenkins, etc.
• Working knowledge of deploying telco cloud security solutions including 5G deployment and challenges related to access control and data privacy
• Project management certification (e.g. PMI)