Customer Relations, Telemarketing

Activa Media Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A prominent digital marketing agency in Singapore is seeking a passionate Client Relationship Strategist to drive outreach initiatives and engage clients. This role offers a chance to develop skills in client management within a target-driven environment. Fresh graduates with enthusiasm for telemarketing are encouraged to apply. Benefits include comprehensive training, career progression opportunities, and performance bonuses.

Benefits

Comprehensive training

Career progression opportunities

Target-driven work environment

Performance bonuses

Qualifications

• Prior experience in client engagement or telemarketing is preferred, but fresh graduates welcome.
• Excellent verbal communication and interpersonal skills are a must.
• Confident, motivated team player who is accountable.

Responsibilities

• Initiate contact with prospective clients through calls and emails.
• Align client needs with our products/services.
• Manage and update CRM system with accurate lead details.
• Follow up on inbound leads to maximize engagement.

Skills

Client engagement

Telemarketing

Verbal communication

Interpersonal skills

Job description

About Activa Media

Activa Media is listed on the Main Board of the Hong Kong Stock Exchange (HKEX).

With 20 years of industry experience, we have been transforming businesses through the power of AI and innovative digital strategies. We help brands grow by leveraging SEO, SEM, Social Media, TikTok, and other cutting-edge marketing channels.

As we continue to scale new heights, we’re looking for a passionate and results-driven Client Relationship Strategist to join us on this exciting digital marketing journey, working closely with our clients to achieve impactful results.

Key Responsibilities

• Initiate contact with prospective clients through outbound calls and emails
• Understand client needs and align them with our products/services
• Coordinate and schedule qualified appointments for our Business Development Managers
• Manage and update CRM system with accurate lead and call details
• Follow up on inbound leads
• Consistently achieve or exceed appointment-setting and engagement targets

Requirements

• Prior experience in client engagement and telemarketing (Fresh graduates with a passion for outreach are welcome!)
• Excellent verbal communication and interpersonal skills
• Confident, positive and highly motivated
• Team player with good accountability

Why Join Activa Media?

• Comprehensive training and ongoing mentorship
• Career progression opportunities into business development or account management strategists
• A target-driven work environment with incentives
• Performance bonus for outstanding player