Customer Relations Officer (Construction Site)

MAXHUNT RESOURCE PTE. LTD.; Serangoon Garden Circus; On-site; SGD 60,000 - 80,000; Full time

Job summary

A main contractor in construction based in Singapore is seeking a candidate for a community engagement role. Responsibilities include managing public inquiries, coordinating communication, and monitoring site conditions. Candidates should have a diploma or equivalent, strong communication skills, and proficiency in Microsoft Office. Experience in public relations is a plus. This contract position spans 9 months, from January to September 2026.

Qualifications

• GCE ‘O’ Level / Nitec / Diploma or equivalent required.
• Experience in public relations or community engagement is an advantage.
• Proficient in Microsoft Office necessary.

Responsibilities

• Serve as the primary contact between project team and residents.
• Manage public enquiries, feedback, and concerns professionally.
• Examine and address public inconvenience caused by construction.

Skills

Good communication and interpersonal skills

Strong problem-solving ability

Customer-service mindset

Ability to work independently

Proficient in Microsoft Office

Education

GCE ‘O’ Level / Nitec / Diploma or equivalent

Job description

• Contract Duration: 9 Months (Jan 2026 – Sept 2026)
• Working Days: Monday – Friday
• Industry: Main Contractor / Construction

Key Responsibilities

• Serve as the primary contact between project team and residents/tenants
• Manage public enquiries, feedback, and concerns in a professional manner
• Examine and take immediate action for any inconvenience to the public caused by the construction works
• Coordinate timely updates, notices, and communication materials to stakeholders
• Support planning and execution of community engagement activities
• Monitor site conditions and highlight potential public relation issues
• Maintain feedback records and follow‑up status for reporting
• Provide general administrative support for site operations

Requirements

• GCE ‘O’ Level / Nitec / Diploma or equivalent
• Good communication and interpersonal skills
• Strong problem‑solving ability and customer-service mindset
• Able to work independently in a fast‑paced site environment
• Experience in public relations, community engagement, or construction industry will be an advantage (not mandatory)
• Proficient in Microsoft Office

Maxhunt Resource Pte Ltd | EA Licence: 22C1322
Cynthia Lai | Registration No: R25146301