Customer relation Officer/Assistant Customer relation Officer

HOFEN BUILDERS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A construction company in Singapore is seeking a resident project coordinator to manage feedback, schedule internal works, and liaise with suppliers. Responsibilities include preparing notices for residents and assisting the project manager with administrative tasks. The role offers competitive benefits including annual leave and a job completion bonus, with working hours from 8:30am to 5:30pm or 9:00am to 6:00pm.

Benefits

14 days annual leave

14 days annual medical leave

Job completion bonus

Qualifications

• Experience in handling resident feedback.
• Ability to liaise with suppliers and subcontractors.
• Organizational skills for scheduling internal works.

Responsibilities

• Attend to feedback from residents.
• Prepare schedules for internal works.
• Liaise with suppliers and subcontractors.

Job description

We are a construction company doing many different types of construction projects, including the HDB Home Improvement Programme. Those staying in older flats will know it. Work site will be situated at Woodland.

As a brief, the job scope is as follows:

• Attending to feedback by resident
• Arranging test/survey into resident unit
• Preparing schedule for internal works
• Liaising with Supplier/Subcontractor on rectification and ongoing works
• Preparing notices to residents on the upcoming activities
• Assisting Project Manager on admin and other works
• Prepare before and after photos of work done for QS progress claim
• Attending night meetings (once a month or once every 3 months); off will be given

There will be 3 persons working in a team at the information centre: 1 PRO and 2 APRO. The PRO will guide you through all the procedures.

Working hours are either from 8:30am to 5:30pm or 9:00am to 6:00pm, with alternate Saturdays off.

Benefits include:

• 14 days annual leave
• 14 days annual medical leave (MC must be provided)
• Job completion bonus

Please reply if you are interested and we can arrange an interview. Please also let me know your expected salary and available start date.