Customer Relation Ambassador - East | Up to $2350 p.m.

P-SERV PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading aviation service provider in Singapore seeks a customer service representative to assist travelers with inquiries and support daily operations. The ideal candidate should have at least one year of customer service experience, be confident and approachable, and be willing to work rotating shifts. This position offers the opportunity to engage with diverse passengers and enhance their overall travel experience.

Qualifications

• Minimum 1 year of customer service experience.
• Confident and approachable, capable of interacting with diverse passengers.
• Willingness to work rotating shifts.

Responsibilities

• Assist passengers and visitors with queries and directions.
• Share flight information and recommend airport dining options.
• Respond to inquiries via calls, emails, and social media.
• Handle on-site incidents and medical emergencies.
• Support daily operations and take on ad-hoc duties as needed.

Skills

Customer service experience

Effective communication skills

Problem-solving skills

Education

GCE ‘N’ Level

Job description

Join one of the most recognized names in the aviation industry and be part of a team dedicated to delivering smooth, memorable experiences for travelers from around the world.

Job Responsibilities

• Assisting passengers and visitors with queries and directions
• Sharing flight information and recommending airport dining and retail options
• Responding to inquiries via calls, emails, chatbot, and social media
• Handling on-site incidents and medical emergencies professionally
• Supporting daily operations and taking on ad-hoc duties as needed

Job Requirements

• Minimum GCE ‘N’ Level and above
• Minimum 1 year of customer service experience
• Confident, approachable, and comfortable interacting with passengers from diverse backgrounds
• Willing to work rotating shifts

Interested applicants, please WhatsApp to 98266796

Thank you for your interest but only shortlisted applicants will be notified.

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