Customer & Logistics Operations Specialist

CMS LOGISTICS GROUP (S) PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics company in Singapore is seeking a candidate for a role focused on delivering efficient customer service and managing shipping documentation. The position involves coordinating shipments, resolving operational issues, and liaising with customers and vendors. Candidates should have a diploma or degree in Supply Chain and Logistics. Fresh graduates are welcome to apply, and familiarity with dangerous goods documentation is a plus.

Qualifications

• Fresh graduates are welcome.
• Ability to commit to extended working hours when required.
• Familiarity with shipping documentation and carriers.
• Dangerous Goods knowledge and documentation experience.

Responsibilities

• Coordinate all incoming and outgoing shipments based on customer allocation.
• Process import and export shipping documents, including Letters of Credit.
• Liaise with customers and transporters for smooth operations.
• Resolve operational issues with partners.
• Handle invoicing and follow up on payments.
• Provide customized logistics solutions as needed.
• Source cargo space based on requirements.
• Develop business with existing customers.

Skills

Customer service

Communication skills

Documentation management

Problem-solving

Logistics solutions

Education

Diploma or Degree in Supply Chain and Logistics

Job description

A logistics company in Singapore is seeking a candidate for a role focused on delivering efficient customer service and managing shipping documentation. The position involves coordinating shipments, resolving operational issues, and liaising with customers and vendors. Candidates should have a diploma or degree in Supply Chain and Logistics. Fresh graduates are welcome to apply, and familiarity with dangerous goods documentation is a plus.