Customer-Focused Operations Manager

Jackson Global; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading home decor company located in Singapore is seeking an Entry-level Operation Manager. The successful candidate will handle customer inquiries, provide product information, process orders, and ensure exceptional service quality. This full-time position offers great benefits and opportunities for career growth. The ideal applicant is a fresh graduate with strong communication skills who is enthusiastic about customer service and home decor. Join a growing team committed to excellence and customer care.

Benefits

Competitive pay

Career growth opportunities

Great benefits

Qualifications

• Fresh graduates are preferred for client-facing roles.
• Experience in customer service and hotel industry is valuable.
• A problem solver with a customer-first mindset is essential.

Responsibilities

• Handle customer inquiries quickly and professionally.
• Guide customers to product solutions and process orders smoothly.
• Maintain accurate records and track shipments effectively.

Skills

Customer service skills

Clear communication

Problem-solving abilities

Ability to work independently

Familiarity with CRM systems

Team player

Time management

Education

Fresh graduates preferred

Experience in customer service or hotel industry

Experience in home decor and interior design

Tools

Microsoft Office

Google Suite

Job description

A leading home decor company located in Singapore is seeking an Entry-level Operation Manager. The successful candidate will handle customer inquiries, provide product information, process orders, and ensure exceptional service quality. This full-time position offers great benefits and opportunities for career growth. The ideal applicant is a fresh graduate with strong communication skills who is enthusiastic about customer service and home decor. Join a growing team committed to excellence and customer care.