Customer Experience Specialist - Frontline & Admin

CPG Facilities Management Pte Ltd; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A facilities management company in Singapore is looking for a customer service representative to deliver excellent service, manage feedback, and provide administrative support. The ideal candidate will have at least 1 year of relevant experience, strong communication skills, and be proficient in MS Office. A positive attitude and the ability to work independently are essential for success in this role.

Qualifications

• At least 1 year of relevant customer service experience.
• Good communication, interpersonal, and problem-solving skills.
• Customer-oriented with a pleasant personality.

Responsibilities

• Deliver quality customer service and assistance.
• Manage feedback and complaints from residents.
• Perform administrative duties related to Town Council matters.

Skills

Customer service

Communication skills

Interpersonal skills

Problem-solving skills

MS Office proficiency

Education

GCE N/O/ NITEC or equivalent qualifications

Job description

A facilities management company in Singapore is looking for a customer service representative to deliver excellent service, manage feedback, and provide administrative support. The ideal candidate will have at least 1 year of relevant experience, strong communication skills, and be proficient in MS Office. A positive attitude and the ability to work independently are essential for success in this role.