Customer Development Executive (Entry-Level Role)

ACE STAFFING PTE. LTD.; Singapore; Hybrid; SGD 60,000 - 80,000; Full time

Job summary

A customer development firm in Singapore is seeking a Customer Development Executive to facilitate customer communications and support internal team coordination. The role offers a hybrid and flexible work arrangement, working Monday to Friday from 9:00 AM to 6:00 PM. The ideal candidate should possess a Local Diploma in Business or Communications and be organised and detail-oriented. Experience in customer-facing roles is valued but is not mandatory.

Qualifications

• Minimum Local Diploma in Business or a related field.
• Comfortable communicating with customers professionally.
• Organised and detail-oriented for accurate records.

Responsibilities

• Communicate with customers via phone, messaging, and email.
• Follow up on customer enquiries and conversations.
• Coordinate with the internal team for next steps.
• Maintain organised records of interactions.
• Support customer outreach initiatives.

Skills

Communication skills

Organizational skills

Detail-oriented

Education

Diploma in Business, Communications, or related field

Job description

Customer Development Executive (Only Singaporeans)

• Monday to Friday
• 9:00 AM to 6:00 PM
• Hybrid & Flexi-Work Arrangement
• From SGD 3,500 per month, commensurate with experience
• Incentives may be provided based on role scope and performance

About the Role

The Customer Development Executive supports customer conversations, follow-ups, and coordination with the internal team to ensure a smooth customer experience.

This role focuses on communication, organisation, and consistency. Training and guidance will be provided.

Key Responsibilities

• Communicate with customers through phone calls, messaging platforms, and email
• Follow up on enquiries and ongoing customer conversations in a timely manner
• Understand customers’ basic requirements and provide relevant information or guidance
• Coordinate with internal team members to ensure appropriate next steps are takenArrange and schedule calls or meetings when required
• Maintain accurate and organised records of customer interactions
• Support customer outreach and engagement initiatives as needed

Requirements

• Open to Singapore Citizens only
• Minimum Local Diploma in Business, Communications, or a related field
• Comfortable communicating with customers in a professional manner
• Organised, detail-oriented, and consistent in follow-ups
• Prior experience in customer-facing roles is an advantage but not required

All applications will be considered carefully. Shortlisted candidates will be contacted.