Customer Care & Parking Operations Specialist

LHN PARKING PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading parking service provider in Singapore is looking for a motivated Customer Relations Officer to enhance the customer experience at their car park facilities. The role involves addressing inquiries, managing traffic flow, and ensuring compliance with parking regulations. Ideal candidates will possess strong customer service and communication skills, along with the ability to troubleshoot minor technical issues. Flexibility in working hours is essential, including weekends and holidays.

Qualifications

• Strong customer service skills and a passion for delivering exceptional service.
• Ability to troubleshoot basic technical issues effectively.
• Excellent communication and interpersonal skills.

Responsibilities

• Act as the first point of contact for customer inquiries and complaints.
• Assist with traffic flow management during peak hours.
• Perform routine checks on EPS equipment.

Skills

Strong customer service skills

Technical troubleshooting

Excellent communication skills

Ability to work independently

Ability to prioritize tasks

Flexibility for varying shifts

Job description

A leading parking service provider in Singapore is looking for a motivated Customer Relations Officer to enhance the customer experience at their car park facilities. The role involves addressing inquiries, managing traffic flow, and ensuring compliance with parking regulations. Ideal candidates will possess strong customer service and communication skills, along with the ability to troubleshoot minor technical issues. Flexibility in working hours is essential, including weekends and holidays.