Customer Care Associate - Training Provided

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 25,000 - 35,000; Full time

Job summary

A leading recruitment agency in Singapore is looking for customer service representatives to handle interactions via phone and emails. Responsibilities include resolving customer issues and contributing to service quality KPIs. No prior experience is necessary as comprehensive training will be provided. If you're interested, please send your updated resume to the provided email address. Join a dynamic team in a supportive environment.

Qualifications

• No experience is needed as training is provided.

Responsibilities

• Handle customer interactions via phone and/or emails.
• Contribute to Contact Centre service quality KPIs.
• Resolve customers’ feedback/issues within guidelines.
• Ensure follow up and fulfill promises made to customers.

Education

GCE A Levels and above

Job description

A leading recruitment agency in Singapore is looking for customer service representatives to handle interactions via phone and emails. Responsibilities include resolving customer issues and contributing to service quality KPIs. No prior experience is necessary as comprehensive training will be provided. If you're interested, please send your updated resume to the provided email address. Join a dynamic team in a supportive environment.