Customer Call Centre | Health Care

ABER CARE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare service provider in Singapore is seeking an experienced call operator to assist with patient inquiries and manage appointments in a busy Dental Clinic. Candidates should have a minimum of 2 years experience, proficiency in computer skills, and the ability to provide personalized solutions. This role involves working 5.5 days a week, including weekend work-from-home options.

Qualifications

• Minimum 2 years experience as a call operator.
• Proficient in computer skills.
• Ability to manage high-volume patient inquiries.

Responsibilities

• Assist with healthcare or insurance industries.
• Provide information on procedures and services for the Dental Clinic.
• Follow up with patients to confirm bookings.

Skills

Healthcare or insurance assistance

Appointment scheduling

Patient communication

Computer proficiency

Education

O level

Job description

• Assist with healthcare or insurance industries
• Schedule appointments and manage high-volume patient inquiries
• Provide information on procedures and services for Dental Clinic
• Follow up with patients to confirm bookings and reduce no‑shows
• Identify patient needs and provide personalised solutions
• Assist with administrative tasks and daily clinic operations
• Support projects as assigned by management
• Work in team with the Customer Service Department

Requirements

• Min 2 years experience in call operator
• Min O level
• Working hours 5.5 days a week ( Weekend WFH)
• Proficient in computer skills

Check out http://abercare.sg/jobs-vacancies/ for more details

Interested applicants may email your updated resume to [e-mail]

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