CRM Solutions Developer

ACHIEVE SUCCESS PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A dynamic technology company based in Singapore is seeking a skilled professional to configure Microsoft Dynamics CRM applications according to client requirements. Responsibilities include leading Scrum calls, facilitating client meetings, and providing training on CRM use. The ideal candidate should understand out-of-the-box capabilities and design business processes integrating CRM with other applications. This role offers opportunities to manage project budgets and work plans, making it essential for individuals with creative problem-solving skills.

Responsibilities

• Configure the application to meet a client's requirements using the Microsoft Dynamics CRM Customization Tool.
• Handle Scrum call with offshore and onsite development team.
• Lead client meetings or facilitate strategy sessions reporting to the Project Manager.
• Identify creative workarounds to meet requirements without custom code.
• Understand functional capabilities and limitations for out-of-the-box functionality.
• Train client personnel on the usage and administration of Microsoft Dynamics CRM.
• Design and integrate business processes and data flows between CRM and other applications.
• Develop data conversion and testing strategies.
• Develop high-level project work plans.
• Manage individual and team budgets and scope of work.
• Perform ad-hoc duties as assigned.

Job description

• Configure the application to meet a client's requirements using the Microsoft Dynamics CRM Customization Tool, Workflow Tool, or SDK.
• Handling Scrum call with offshore and onsite development team.
• Lead client meetings or facilitate strategy sessions; you will be reporting to the Project Manager.
• Identify creative workarounds to meet requirements without the development of custom code.
• Understand the functional capabilities and limitations for out‑of‑the‑box functionality as well as custom code.
• Train client personnel on the usage and administration of Microsoft Dynamics CRM (functional user training and technical training).
• Design and integrate business processes and data flows between CRM applications and other applications, such as back‑office/ERP applications.
• Develop data conversion and testing strategies.
• Develop high‑level project work plans.
• Manage individual and team budgets and scope of work.
• Any other ad‑hoc duties as assigned.