Coordinator - Compliance (Onsite with Customer)

Expeditors; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A global logistics provider in Singapore is looking for a Compliance Coordinator to manage customs compliance for high-tech clients. The role requires strong organizational and communication skills, fluency in Malay, and knowledge of import/export operations. You will be responsible for ensuring timely processing and operational metrics tracking in a dynamic environment. This position offers excellent training and personal development programs, fostering a collaborative work culture.

Benefits

Training and Personnel Development Program

Qualifications

• 1-3 years of experience in import or export operations preferred.
• Fluent in Malay with excellent communication skills.
• Good knowledge of incoterms and customs brokerage.

Responsibilities

• Manage customs compliance requests effectively.
• Advise on import/export restrictions and customs matters.
• Track operational metrics and deliver updates.

Skills

Customs compliance management

Communication skills

Proactive organization

Detail-oriented

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

PC-based software

Job description

Coordinator - Compliance (Onsite with Customer)

Full-time

Expeditors is a Fortune 500 Company. Our global network offers a broad range of logistic services including air and ocean transportation, customs brokerage, distribution, cargo insurance, duty drawback, and consulting. Expeditors hires the best in the industry, and the financial results are a direct result of its people and unique culture.

Our motto, "You'd be surprised how far we'll go for you", is exemplified through our embrace of these culture elements: Attitude, Curiosity, Integrity, Resolute, Visionary, Appearance, Confidence, Excellence, Pride, and Sense of Humor.

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 19,000 trained professionals
• 350+ locations worldwide
• Globally unified systems

The ideal candidate will have a willingness to grow, learn and work hard. Our department is growing and we are looking for a bilingual person who enjoys a fast-paced, professional, and dynamic work environment.

Purpose:

The Compliance Coordinator will be part of a Global Onsite Team supporting one of Expeditors High Tech customers within an import/export operation.

The Compliance Coordinator will be accountable to meet all major duties and responsibilities outlined below in a timely and responsive manner, as directed by the Onsite Customs Manager.

Major Duties and Responsibilities

Operations

• Manages customs compliance requests via customer's proprietary ticketing system.
• Ensure smooth and timely export/import process flow.
• Advise customers on import and export restrictions and customs related matters within parameters outlined.
• Always ensure compliance to regulations. This includes internal policies and procedures such as Standard Work Instructions (SWI), external government regulations and customer policies / requirements.
• Commercial Invoice, shipping documents review and approval.
• Assist with internal audits /post entry reviews and coordinate the resolution of the open actions with relevant teams.
• Assist & coordinate with the broker on customs declaration correction.
• Maintain and further regional matter expertise within parameters outlined.
• Actively engaged in advanced planning deployments.
• Responsible for daily tracking of operational metrics.
• Attention to detail and elevates matters with a sense of urgency for timely resolution.
• Requires good communication skills in a collaborative environment.
• Provides ongoing status updates to the local management.
• Identifies gaps and improvement opportunities for process enhancements.
• Provides information and recommendations to improve operational processes.
• Respond to customer’s requests timely.
• Support the execution of projects and drive and execute assigned individually owned projects.
• Support the implementation of new business initiatives and their smooth transition between the Compliance Teams involved.
• Own the documentation and tracking of project issues, action items and send follow-up as necessary to ensure project activities are completed.

Personal Development

• Meets company standards of 52 hours training per year per employee.
• Attend training classes when required.
• Complete mandatory training when required.

Reporting Structure

Onsite Compliance Supervisor / Onsite Compliance Manager

• Bachelor’s degree from a four-year college or university,
• 1-3 years related experience in import or export operations preferred
• Fluent in Malay; Excellent written and oral communication skills
• Knowledge of air, road and ocean transport.
• Good knowledge of incoterms
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
• Proactive, strong organizational skills
• Risk sensitive, recognizes when problems arise or are likely to arise.
• Customs Brokerage License preferred
• Proficient in Word, Excel, email and various PC based software

Benefits

Expeditors offers excellent benefits for full time employees:

Benefits complied with local law

• Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.