Convenience Store Supervisor

TWIGLY'S PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A local convenience store operator in Singapore is seeking a Convenience Store Supervisor to ensure smooth daily operations and lead a small team. The ideal candidate has at least 2 years of experience in retail or convenience store management, strong leadership skills, and the ability to perform in a fast-paced environment. This full-time role requires multitasking and excellent customer service skills.

Qualifications

• At least 2 years’ experience in retail/F&B/convenience store management.
• Strong leadership, communication, and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Oversee daily store operations, including opening/closing procedures.
• Lead and motivate store staff to meet sales and service targets.
• Manage inventory levels, including ordering, receiving, and stock rotation.
• Ensure store cleanliness, safety, and compliance with regulatory standards.
• Handle customer concerns professionally and resolve issues promptly.

Skills

Leadership

Problem-solving

Organizational skills

Communication

Interpersonal skills

Tools

MS Office

POS systems

Job description

Location: Singapore (Multiple Outlets)
Employment Type: Full-Time

About the Role

As a Convenience Store Supervisor at Twigly’s, you will be responsible for ensuring smooth daily store operations, leading a small team, and delivering excellent customer service. This role is hands-on and requires strong leadership, problem-solving, and organizational skills.

Key Responsibilities

• Oversee daily store operations, including opening/closing procedures.
• Lead and motivate store staff to meet sales and service targets.
• Manage inventory levels, including ordering, receiving, and stock rotation.
• Ensure store cleanliness, safety, and compliance with regulatory standards.
• Handle customer concerns professionally and resolve issues promptly.
• Monitor cash handling, POS transactions, and daily reconciliations.
• Support promotional activities and merchandising in line with company standards.

Qualifications

• At least 2 years’ experience in retail/F&B/convenience store management.
• Strong leadership, communication, and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic knowledge of MS Office / POS systems.