Contract Management Manager (1-yr contract)

Certis Land Security; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading security solutions provider based in Singapore is looking for a Contract Manager to ensure compliance and efficiency in contract performance. The role involves tracking KPIs, preparing reports for management, and acting as the main point of contact for contractual matters. The successful candidate should have experience in contract management and strong stakeholder communication skills. This position plays a crucial role in identifying risks and implementing improvements effectively.

Qualifications

• Experience in contract management and compliance tracking.
• Strong analytical skills for performance measurement and reporting.
• Excellent communication skills for stakeholder engagement.

Responsibilities

• Track and monitor contract performance against KPIs.
• Prepare and present performance reports to management.
• Serve as a primary contact for contract matters.
• Identify and mitigate contractual risks effectively.

Job description

1. Contract Performance & Compliance

• Track and monitor Certis’s MHA contract performance against contractual Key Performance Matrices (KPMs) and service-level obligations.
• Prepare and present regular performance and compliance reports to senior management and key stakeholders.
• Identify performance gaps, risks, and areas for improvement; work with operational teams to develop and implement corrective actions.
• Ensure all contractual commitments are fulfilled in accordance with company policies, regulatory standards, and client requirements.

2. Contract Administration & Governance

• Maintain an up-to-date repository of all contracts, amendments, and related documentation.
• Conduct periodic reviews of contracts to ensure relevance, compliance, and operational alignment.
• Develop and standardize templates, tools, and procedures for effective contract management.

3. Stakeholder Management

• Serve as the primary point of contact for contract-related matters between the company, MHA, and other external stakeholders.
• Communicate proactively with internal teams (operations, finance, HR, legal) to ensure mutual understanding of contractual obligations.
• Attend monthly meetings with MHA representatives and other key stakeholders to review performance, discuss challenges, and plan improvements.
• Facilitate resolution of contractual disputes, issues, or ambiguities in a timely and professional manner.

4. Risk Management & Continuous Improvement

• Identify potential contractual and operational risks; recommend mitigation strategies.
• Support audit exercises and ensure readiness for client or internal reviews.
• Propose and implement process improvements to strengthen contract governance and operational efficiency.